Empowering customers to leverage their financial data

Taking fuller control of their financial lives

12. Best consumer engagement by a Financial institution

Do we know what our consumers think of Open Finance? Do they understand the implications on them? This award will go to the financial institution that is doing the most for their consumers. Judes will be looking for communications plans, methods and results, ensuring the consumer is confident in their banking practices.

Below are your 5 qualifying questions:



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a. Please explain the process you went through to identify the consumer challenges (max 400 words)

b. Please explain how you developed your innovation using the market evidence (max 250 words)

c. How did you use transactional data to influence your outcome? (max 350 words)

d. Please explain how your innovation has been, or will be, communicated to small business and what testing will be carried out to ensure it meets required needs (max 200 words)

e. What challenges did you meet during your implementation and what learnings will you carry forward, including what you would do differently if you had to do it all again?  (max 250 words)

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